UPMC collaborated with Pip Care to overcome challenges in surgical preparation, patient compliance, and administrative efficiency. The integration of Pip Care’s platform delivered the following results:
By providing 1:1 health coaching and centralized tools, patients were better prepared and more confident about their surgeries. Automated reminders and pre-op checklists helped eliminate last-minute cancellations, ensuring a higher rate of attendance.
Pip Care’s tailored recovery plans and real-time monitoring reduced complications and ensured better adherence to discharge instructions. Patients engaged with their health coaches and received personalized guidance, leading to fewer post-op readmissions.
Pip Care streamlined care team workflows by digitizing protocols and automating patient touchpoints like reminders and educational content delivery. This allowed care teams to focus more on clinical tasks, improving efficiency and reducing administrative strain.This collaboration highlights how Pip Care’s innovative solutions empower health systems to optimize surgical journeys, improve patient engagement, and achieve superior outcomes.
A Novel Digital Health Platform With Health Coaches to Optimize Surgical Patients:
Feasibility Study at a Large Academic Health System
